Terms and Conditions
Last updated September 13, 2026
These terms cover contact.thetrowagency.com and text messages from The Trow Agency. The Trow Agency is operated by Mercedez Kuse, independent insurance broker, NPN #22271571.
About this page
This page is a way to contact me. Nothing on it is an offer of insurance, a quote, or advice for your particular situation. Any coverage is subject to an insurance company's underwriting and approval, and to the terms of the policy it issues.
Sending a message does not make you a client and does not obligate you to buy anything.
Text messaging terms
- Program
- Text messages from Mercedez Kuse at The Trow Agency.
- How you opt in
- You opt in only by giving your mobile number in the chat on contact.thetrowagency.com and agreeing there to receive text messages. Visiting or browsing the page does not opt you in.
- What you will receive
- Users who opt in may receive conversational and informational text messages from The Trow Agency, such as replies to your questions, follow-up on a request you made, and help scheduling a conversation.
- How often
- Message frequency varies.
- Cost
- Message and data rates may apply.
- How to opt out
- Reply STOP to any message to opt out. You will not receive further text messages unless you opt in again.
- How to get help
- Reply HELP for help, or call (920) 949-8561 or email mercedez@thetrowagency.com.
- Not a condition of purchase
- Agreeing to receive text messages is not a condition of purchasing any insurance product or service.
- Delivery
- Mobile carriers are not liable for delayed or undelivered messages.
- Privacy
- Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. See the Privacy Policy.
Using this page
Please give accurate information when you contact me, and do not use this page or the chat for anything unlawful, abusive or disruptive.
Limitation of liability
This page is provided as is. To the fullest extent permitted by law, The Trow Agency is not liable for losses arising from use of this page, or from delays or interruptions in the chat or in text messages. This does not limit any liability that cannot be limited by law, or any obligation owed to you as a client in an actual insurance transaction.
Governing law
These terms are governed by the laws of the State of Wisconsin.
Changes to these terms
These terms may be updated. The current version is always the one posted on this page, with the date shown at the top.
Contact
Mercedez Kuse, The Trow Agency
Phone: (920) 949-8561
Email: mercedez@thetrowagency.com